WhenToWork Logo
Editor's Rating:

WhenToWork is best for creating and managing employee shift schedules quickly and easily, especially for teams with changing availability.

HR Stacks Reviews
0.0 out of 5 stars (based on 0 reviews)

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What is WhenToWork?

WhenToWork is an online employee scheduling tool that helps managers create and share work schedules without the usual headaches. It’s built for teams that need to stay organized, especially when shifts change often or staff availability is all over the place.

With this tool, putting together a full weekly schedule takes way less time, and everything’s in one place so you’re not juggling texts, calls, or sticky notes.

One of the best things about WhenToWork is how easy it is to match shifts with who’s available. Employees can set their preferred hours, and the system can auto-fill schedules based on those preferences.

That means fewer complaints and better coverage. Plus, managers can make quick changes, and everyone gets notified instantly, so there’s no confusion about who’s working when. If someone can’t make their shift, they can offer it up, and others can pick it up with just a few clicks.

The tool also lets teams communicate better. You can send messages, post updates, and even block out time for training or meetings, all within the same system. And because it’s online, everyone can access their schedules from their phone or laptop, whether they’re at work or on the go.

WhenToWork also includes features like shift swapping, time-off requests, and conflict warnings, which help prevent last-minute scrambles.

It works well for small businesses, retail teams, restaurants, and any place where people work in shifts. Managers save time, employees feel more in control, and the whole team runs smoother.

It’s not overloaded with extra stuff you don’t need. Just a clear, solid way to manage schedules, reduce confusion, and keep everyone on the same page without the stress.

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WhenToWork is Good For

Time Tracking
Employee Scheduling

WhenToWork Reviews, Pricing, Features, Pros and cons

About WhenToWork
+ Company: WhenToWork, LLC
+ Est: 2006
+ Employees: 1-10
+ HQ: Tustin, California, United States
Support Offered
Support: Email Support, Tutorial Videos & Documentation, Phone

WhenToWork Top Features

Auto Scheduling
Automatically fills shifts based on employee availability and preferences, saving managers hours each week.
Employee Availability Tracking
Employees can set the times they’re free to work, helping managers avoid conflicts and last-minute changes.
Shift Swapping
Team members can trade shifts with approval, making schedule changes smoother and more flexible.
Time-Off Requests
Employees can submit time-off requests directly through the system, and managers can approve or deny them quickly.
Conflict Alerts
Warns managers of double-booked shifts or scheduling conflicts before publishing the schedule.
Mobile Access
Schedules and updates can be viewed or managed on any device, keeping the team connected on the go.
Messaging Tools
Built-in messaging allows for quick communication between managers and staff without using separate apps.
Templates for Scheduling
Reuse weekly or monthly schedule templates to speed up the scheduling process.
Shift Coverage Tools
Managers can flag open shifts and let available employees claim them, ensuring every slot gets filled.
Reports and History Logs
Track past schedules, shift changes, and employee hours for better planning and accountability.

WhenToWork Pros & Cons 2025

Pros
Reduces scheduling conflicts
Real-time updates
Mobile access
Employee availability tracking
Fast shift scheduling
Easy to use interface
Cons
Outdated design for some users
Limited customization options
No built-in payroll features
Can be tricky for very large teams

WhenToWork Pricing 2025

Your first 30 days are free! You may choose to continue your trial account past the 30 days by signing in and opting for paid plan
1 Month
$28
3 Months (Pay ahead and save)
$75
6 Months (Pay ahead and save)
$123
1 Year (Pay Ahead and save)
$205

WhenToWork Quick Comparison Table

Product NameFree PlanStarting PriceUser Satisfaction ScoreHRS Rating
UbeyaYes $5090.5
0.0
WhenToWorkNo$2890.5
0.0
edaysNo£1.00 90.5
0.0
TimeTrakGONo$391.25
0.0
Bizneo HRNo$690.5
0.0
SlingYes$290.25
0.0
QuickBooks TimeNo$1090
0.0
TogglYes$1090.5
0.0
ShiftbaseYes$4,2589-91
0.0

WhenToWork User Sentiments Data

The overall score given by HR Stacks author for each of these parameters is based on a number of aspects such as community sentiment about the product, comparative pricing, overall features offered, value for money based on what users get for the amount paid.

Ease of Use

Users find WhenToWork very straightforward and easy to navigate. Creating schedules and making changes takes just a few clicks, even for new users.
User Sentiment Score
91%

Features

The tool covers all the basics like shift swapping, time-off requests, and alerts. While not overly complex, it offers what most teams need to stay organized.
User Sentiment Score
89%

Value For Money

Most users feel the pricing is fair for the time and effort it saves. It’s especially cost-effective for small to mid-sized teams that rely on shift-based work.
User Sentiment Score
90%

Customer Support

Customer support is quick to respond and helpful with setup or troubleshooting. Many users appreciate the clear guides and prompt service when needed.
User Sentiment Score
92%

WhenToWork FAQs

WhenToWork is used to create, manage, and share employee shift schedules, helping businesses handle staffing more efficiently and reduce conflicts.
Yes, employees can offer and accept shift swaps within the system, and managers can approve or deny the changes easily.
Yes, WhenToWork can be accessed on mobile devices, allowing both managers and employees to view and manage schedules on the go.
Yes, employees can request time off directly through the platform, and managers can review and respond with just a few clicks.
Yes, it’s widely used by small to mid-sized teams, especially in industries like retail, hospitality, healthcare, and service-based businesses.
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Overall WhenToWork Rating
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