Paychex Logo
Editor's Rating:

Paychex is a complete payroll, HR process and employee benefit administration portal that you may consider for your organization.

HR Stacks Reviews
0.0 out of 5 stars (based on 0 reviews)

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What is Paychex?

Paychex is an online platform that provides HR, payroll, and benefits administration solutions. Developed by Paychex, it offers businesses an all-in-one solution to manage essential HR functions from one centralized system.

With Paychex, users can perform tasks like onboarding new hires, collecting employee vacation and sick leave, processing payroll, filing taxes, providing benefits enrollment, and more. 

Thousands of small to mid-sized businesses across numerous industries use Paychex to handle their HR operations.

The platform’s key features include customizable reporting and analytics tools, self-service portals for employees, robust training and support, health insurance offerings, and integrated time-tracking options.

Paychex is Good For

Payroll Solution

Paychex Reviews, Pricing, Features, Pros and cons

0.0
About Paychex
+ Company: Paychex Inc.
+ Est: 1971
+ Employees: 10001+
+ HQ: New York, United States
Support Offered
Email Support, Tutorial Videos & Documentation, Forum & Ticket, Phone

Paychex Top Features

Complete Hiring Services
Reporting and Analytics
Self-Service Portal
Complete Payroll Services
Applicant Tracking System
Onboarding Workflows
Alerts and Notifications
Employee Database Management
Customizable Reports
Real-Time Reporting

Paychex Pros & Cons 2024

Pros
All-in-one centralized system for HR functions
Intuitive dashboard and reporting tools
Substantial compliance and security features
Customizable templates and workflows
A dedicated support team is available 24/7
Mobile accessibility via iOS and Android apps
Cons
The steep learning curve for more complex tasks
Higher pricing for bundled packages
Limited third-party integrations

Paychex Pricing 2024

Paychex offers three main payroll packages for their clients. The entry-level Essentials plan starts affordably at $39 per month and scales up conveniently with your workforce.

Most companies choose their popular Select option for a personalized solution crafted with an experienced Paychex guide. Customization is key here. Extensive support is provided through their top Pro plan, which is suited for complex operations requiring full HR assistance. Contact their team for detailed pricing and custom plans for your company.

Paychex Quick Comparison Table

Product NameFree PlanStarting PriceUser Satisfaction ScoreHRS Rating
DeelYes$49/Month93
4.8
RemotePassNo$15/Month91.5
0.0
MultiplierNo$40/Month92.5
5.0
PocketHRMSNoCustom Price91.5
0.0
PayWheelNo₹500/ Month90.5
0.0
WoCoNo₹ 60/Month90.75
0.0
Wallet HRNoCustom90
0.0
Remote.comYes$29/Month92.5
5.0
RemofirstNo$25/Month92.25
0.0

Popular Paychex Comparisons

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Paychex User Sentiments Data

The overall score given by HR Stacks author for each of these parameters is based on a number of aspects such as community sentiment about the product, comparative pricing, overall features offered, value for money based on what users get for the amount paid.

Ease of Use

Paychex is consistently praised for its intuitive interface and ease of use, facilitating payroll and HR tasks effectively across businesses of all sizes. Users appreciate its straightforward navigation and user-friendly design, which simplifies complex HR processes.
User Sentiment Score
90%

Features

Users commend Paychex for its comprehensive features such as payroll processing, employee benefits management, and tax compliance tools. These features are highlighted as robust and essential for maintaining efficient HR operations, contributing to high user satisfaction.
User Sentiment Score
92%

Value For Money

Feedback indicates that Paychex offers excellent value for money, particularly for businesses seeking reliable payroll and HR solutions. Users note the cost-effectiveness and efficiency gains achieved through Paychex’s services, though ratings vary slightly depending on specific service plans.
User Sentiment Score
92%

Customer Support

Users generally express satisfaction with Paychex’s customer support, describing it as responsive and knowledgeable. While some mention occasional delays during peak periods, overall, support is praised for its effectiveness in resolving issues promptly.
User Sentiment Score
90%

Paychex FAQs

Users can start a new payroll from the Payroll Center. They then add or edit employee pay, hours worked, and hourly pay rates directly on the payroll grid.
Employees can log into Paychex using credentials provided by their employer to view and print current or past pay stubs, W-2 forms, and other HR documents digitally through the employee self-service portal.
While integration capabilities are somewhat limited compared to competitors, Paychex integrates with third-party applications like QuickBooks, Sage Intacct, and Expensify.
Paychex Flex includes a robust self-help center, in-app chat, email support, phone from HR professionals and payroll specialists 24/7.
Employees can submit time-off requests directly from their Paychex Flex account dashboard or mobile app. Once raised, managers request approval workflow based on company policies set up by administrators.
Administrators can enroll employees in benefits, maintain coverage information, process qualifying life events, manage billing, and more through the Benefits Administration module. Carriers are integrated, so enrollment forms flow directly into insurance portals.
Paychex offers a variety of time tracking methods like manual timesheets, GPS time clocks, biometric devices, and geo-fence options.
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Get Started With Paychex

Paychex is good for payroll, HR, and benefits administration, for small to medium-sized businesses.

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