When I Work Logo
Editor's Rating:

When I Work is best for managing shift schedules and time tracking for hourly teams in retail, hospitality, healthcare, and other fast-paced industries.

HR Stacks Reviews
0.0 out of 5 stars (based on 0 reviews)

HR Stacks offers comprehensive, data focused and unbiased solutions. We are a user supported platform and may earn a referral fee when you visit a vendor through our links

What is When I Work?

When I Work is a scheduling tool built to make shift planning and team communication a lot less stressful. Whether you run a restaurant, manage a retail store, or lead a healthcare clinic, and it gives you a clean, no-fuss way to organize who’s working and when.

What I like about it is how quickly you can set up a weekly schedule. You just drag and drop shifts, and if someone’s unavailable, the system flags it before you make a mistake. No more texting five people just to swap one shift.

One thing that really stands out is how easy it is for employees to handle their own schedules. They can clock in and out from their phones, ask for time off, trade shifts, and get alerts when new schedules go live. You’re not stuck chasing people down or sending reminders, everything’s built right into the app.

Plus, managers can approve time-off requests, handle last-minute changes, and send updates without jumping through hoops. It cuts down on back-and-forth, especially when things get hectic.

Payroll prep gets easier too, since you can track hours and export timesheets without doing it all manually. And if you have multiple locations or different roles to cover, the platform helps you organize that without losing your mind.

It even lets you forecast labor costs and compare them to sales so you’re not overstaffed when business is slow.

What I’ve noticed with When I Work is that it doesn’t try to be everything; it focuses on scheduling and time tracking, and it does those well. It gives managers more breathing room and makes life a bit easier for hourly workers who just want to know when they’re on. Simple, solid, and built for the day-to-day chaos.

Show More

When I Work is Good For

Employee Scheduling
Time Management
Time Clock

When I Work Reviews, Pricing, Features, Pros and cons

About When I Work
+ Company: When I Work, Inc.
+ Est: 2010
+ Employees: 101-250
+ HQ: Minnesota, United States
Support Offered
Email Support, Tutorial Videos & Documentation, Forum & Ticket

When I Work Top Features

Easy Scheduling
Quickly drag and drop shifts into place, making it simple to create and adjust schedules in minutes.
Mobile Access
Employees can view schedules, clock in/out, request time off, and swap shifts from their smartphones.
Shift Swapping
Employees can request shift swaps and managers can approve them with just a few taps, reducing scheduling conflicts.
Time Clock
The built-in time clock tracks employee hours accurately, eliminating manual time tracking errors.
Automated Reminders
Employees receive automated reminders about their upcoming shifts, reducing no-shows and late arrivals.
Payroll Integration
Easily export timesheets to payroll systems, streamlining the process and reducing manual work.
Mobile Communication
Managers can send updates, alerts, and messages directly to employees through the mobile app.
Labor Cost Tracking
Track labor costs in real-time and compare them with sales, helping you stay within budget.
Team Availability Management
Employees can mark their availability, ensuring that shifts are always covered by those who are available.
Multi-Location Support
When I Work allows you to manage schedules across multiple locations, making it ideal for businesses with several branches.

When I Work Pros & Cons 2025

Pros
Easy to use and set up
Mobile-friendly for managers and staff
Fast shift swaps and time-off requests
Built-in time clock and attendance tracking
Helps reduce scheduling errors
Affordable pricing for small teams
Cons
Limited customization for complex scheduling needs
Reporting features could be more detailed
No built-in payroll processing

When I Work Pricing 2025

When I Work offers simple pricing plans, you may start with their free 14-day trail to understand the product before you start paying. Here are the plans.
Single Location or Schedule
$3 /user/month
Everything you need to effectively manage a single team or location.
Multiple Locations & Schedules
$5 /user/month
Everything from Single, plus powerful tools to run multiple teams or locations.

When I Work Quick Comparison Table

Product NameFree PlanStarting PriceUser Satisfaction ScoreHRS Rating
When I WorkNo$3 /user/month90.25
0.0
Remote.comYes$29/Month92.5
5.0
DeelYes$49/Month93
4.8
ConnecteamArray$29/Month93
0.0
HomebaseYes$20/Month90.5
0.0
Oyster HRNo$29/Month91.75
4.8
HubstaffNo$4.99/Month91
0.0
monday.com HRYes$9/User90
4.5
TalentDeskNo$450/Month90.25
0.0

When I Work User Sentiments Data

The overall score given by HR Stacks author for each of these parameters is based on a number of aspects such as community sentiment about the product, comparative pricing, overall features offered, value for money based on what users get for the amount paid.

Ease of Use

Users generally find When I Work incredibly user-friendly. The drag-and-drop scheduling system and mobile app make it easy for both managers and employees to navigate without much training. Many appreciate how quickly they can set up schedules and manage shifts.
User Sentiment Score
92%

Features

The platform offers a solid range of features, especially for scheduling and time tracking. While some users wish for more advanced reporting or customization options, the core features work smoothly and save time.
User Sentiment Score
90%

Value For Money

Most users feel that When I Work offers great value, especially for small to medium-sized businesses. The pricing is competitive for the features it offers, making it a solid investment for businesses with hourly teams.
User Sentiment Score
89%

Customer Support

While support is generally helpful, some users report slower response times during peak hours. However, the overall quality of support is still viewed positively by most users.
User Sentiment Score
90%

When I Work FAQs

When I Work is mainly used for employee scheduling and time tracking, helping businesses manage shifts, track hours, and handle time-off requests easily.
When I Work offers a free plan for teams of up to 75 people, but advanced features like time tracking and shift planning tools are available on paid plans.
Yes, employees can request shift swaps through the app, and managers can approve or deny them with a few taps.
Yes, it has a mobile app for both iOS and Android, allowing employees and managers to manage schedules, clock in/out, and communicate on the go.
Yes, it allows you to export timesheets that can be imported into popular payroll systems, making payroll processing quicker and more accurate.
Get HR Stacks Weekly
Get our weekly news update with all latest news in HR community.
When I Work Review

Get Started With When I Work

When I Work Alternatives

Remote.com Logo

Remote.com

Remote.com is a leading global HR & EOR platform that...
Deel Logo

Deel

Deel is a well-recognized all-in-one HR solution catering to global...
Connecteam Logo

Connecteam

Connecteam is an all-in-one employee management platform that allows organizations...
Homebase Logo

Homebase

Homebase is an all-in-one tool designed to make life easier...
Oyster HR Logo

Oyster HR

Oyster HR is an advanced cloud-based human resources management and...
Hubstaff Logo

Hubstaff

Hubstaff is a tool that helps businesses keep track of...
Overall When I Work Rating
0.0 out of 5 stars (based on 0 reviews)
Rating Distribution
Excellent0%
Very good0%
Average0%
Poor0%
Terrible0%
Share Your Experience

When I Work: Recent Reviews

There are no reviews yet. Be the first one to write one.

Submit Your Review For When I Work

Featured HR Products

Paychex Logo
Paychex
Paychex is an online platform that provides...
bamboohr Logo
BambooHR
BambooHR is a leading cloud-based HR software...
When I Work Logo
When I Work
When I Work is a scheduling tool...
Rippling Logo
Rippling
Rippling is a renowned workforce management software...
Receive the latest HR news

Subscribe To Our Weekly HR Newsletter

Get the latest from the HR & AI tech industry. All your news at one place. 

HR Stacks uses cookies

This website uses cookies to enhance user experience and to analyze performance and traffic on our website. By continuing to browse this site you are agreeing to our use of cookies.