Artificial intelligence might not be taking over jobs, but it’s certainly changing how employees learn to do them better.
With AI-powered training, companies are rethinking traditional methods to make learning more interactive and effective.
AI in Workplace Training: A Growing Trend
According to a recent report from Moodle, an online education platform, over 50% of American employees now use AI to complete mandatory training.
While 21% rely on AI for tough questions, 12% admit to using it to complete entire training sessions. Instead of resisting this shift, companies might benefit from integrating AI into training programs right from the start.
“We see new AI tools emerging daily, and with them, new ways to enhance learning,” says Lauren Goodman, product marketing manager at Moodle. “Traditional training often relies on passive methods like video modules with embedded quizzes. AI opens up far more interactive possibilities.”
The Problems with Traditional Training Methods
Despite companies spending billions on employee training, many programs remain ineffective and outdated.
- High costs, low impact: In 2024, U.S. companies spent an estimated $1,500 per employee on training, totaling nearly $340 billion. Yet, a quarter of employees report that training is ineffective.
- Lack of engagement: Employees often find ways to bypass training:
- 46% speed up training videos or multitask.
- 14% mute their computers or click through quizzes without engaging.
- One-size-fits-all approach: Traditional training doesn’t adapt to individual learning speeds, leading to disengagement and poor retention.
How AI Makes Training More Engaging
AI-powered training programs offer a more tailored and interactive experience, making learning more effective.
Personalized Learning Paths
AI analyzes employee performance and learning preferences to deliver customized training programs. Instead of a generic course, employees receive lessons suited to their skills, progress, and role requirements.
Scenario-Based Training
Lauren Goodman, product marketing manager at Moodle, highlights that AI allows for real-world scenario-based training, where employees solve actual problems using tools available in their roles.
This ensures that learning fosters critical thinking and application, rather than just memorization.
Real-Time Feedback and Adaptive Learning
AI-driven platforms can adjust training materials in real-time based on employee responses. If a worker struggles with a concept, AI can provide additional explanations, quizzes, or interactive exercises to reinforce learning.
Challenges and Considerations of AI in Training
While AI offers numerous advantages, there are challenges companies must consider:
- Data Privacy Concerns: AI training programs require vast amounts of employee data. Organizations must ensure strong data protection measures to maintain privacy and compliance.
- Potential Bias in AI Algorithms: If not properly managed, AI training tools can reflect biases present in their datasets, leading to unequal learning experiences.
- Initial Costs and Integration: Implementing AI-powered training requires investment in technology and employee onboarding.
AI: A Tool for Efficiency, Not a Replacement
Beyond improving learning, AI alleviates the workload on managers who oversee training. By automating administrative tasks, such as analyzing data, tracking progress, and organizing training content, AI frees up time for human interaction, mentorship, and strategic development.
As Goodman clarifies:
“AI isn’t replacing humans or trainers, but it can handle administrative aspects, allowing for more meaningful engagement.”
As AI continues to evolve, its role in workplace learning will only grow. By embracing AI-driven training, companies can enhance skill development, boost employee engagement, and create a more effective learning environment for the future.
The Future of AI in Employee Learning
With hybrid and remote work models becoming the norm, AI’s ability to adapt training to different settings makes it an invaluable asset for the future.
As AI continues to evolve, companies that embrace AI-driven training will enhance skill development, employee engagement, and overall performance.
Final Thoughts
AI in training isn’t about cutting corners, it’s about making learning more efficient and impactful.
Companies that leverage AI to enhance training will not only improve employee preparedness but also drive greater job satisfaction and performance across the board.
