Gist

Editor's Rating:

Gist is one of the most comprehensive communication and lead management patform for business that offers CRM, Email Marketing, Communication and a number of other features.

HR Stacks Reviews

0.0 out of 5 stars (based on 0 reviews)

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What is Gist ?

Gist is a cloud-based help desk & communication software that enables small to large businesses to handle customer inquiries and improve lead communication. It offers comprehensive CRM, email marketing, marketing automation, a knowledge base, and a number of other features.

The use of different tags in Gist enables marketing teams to highlight particular messages from client interactions. Users can ask team members for input on client inquiries and send internal notes to the team, enhancing communication between organizational divisions.

Additionally, it provides mobile applications for Android and iOS devices that enable users to reply to customer inquiries and modify the open, snoozed, or closed status of chats.

Gist makes it simple to integrate a variety of third-party programs, like Google Calendar, WooCommerce, Stripe, Zapier, and more. Support is provided by email, manuals, and other online tools.

Gist is Good For

CRM Solution

Gist Reviews, Pricing, Features, Pros and cons

About Gist

Company Name: ConvertFox Global, Inc.

Est: 2020

Employees: 1-10

HQ: Delaware, United States

Support Offered

Email Support

Live Chat

Tutorial Videos & Documentation

Gist Top Features

Multiple tools under one roof

Gist combines live chat, email marketing, automation, chatbot creation, CRM, and more—offering an all-in-one platform for customer engagement.

Gist Chat Window

Engage website visitors in real-time with a sleek, customizable chat widget that supports live chat, bots, and team collaboration.

Outbound Messages

Send targeted one-time messages via email, chat, or push notifications to keep users informed and engaged at every touchpoint.

Forms and Popup builder

Easily create high-converting popups and forms to capture leads, grow email lists, and drive user engagement without coding.

Events Tracker

Monitor user interactions, track key events, and gain insights into customer behavior to refine marketing and sales strategies.

Chatbot builder

Automate conversations with AI-powered chatbots that handle FAQs, qualify leads, and provide instant support around the clock.

Email marketing & templates

Design and send beautiful emails using pre-built templates, segmentation tools, and automation to maximize open rates.

Drip email campaigns

Nurture leads with automated email sequences tailored to user behavior, ensuring timely follow-ups and engagement.

Automated workflow

Streamline sales and marketing processes with automation rules that trigger personalized actions based on user interactions.

Comprehensive CRM solution

Manage leads, track conversations, and organize customer data seamlessly with an integrated CRM designed for growth.

Gist Pros & Cons 2025

Pros

Live Chat & communication system

Knowledge Marketing

Email Marketing features

Autoresponders and broadcast emails

Comprehensive CRM features

Lead management & conversion

Cons

Learning curve for new users

Lack of webhooks depending on plans

Lacks documentation

Gist Pricing 2025

Gist offers different packages based on the tools and software you need. They have divided the packages into Support, Marketing, and All-in-one solution.

Gist Quick Comparison Table

Product Name	Free Plan	Starting Price	User Satisfaction Score	HRS Rating
monday.com	Yes	$9/User	90	4.5
Close CRM	Yes	$49/Month	89.75	0.0
Zoho CRM	Array	$14/Month	90.75	0.0
Agiled	Yes	$30	90.5	0.0
Odoo	Yes	Rs 760	90.75	0.0
Pipedrive	Array	$9.90/Month	90.5	5.0
Recruiterflow	No	$99	90.25	0.0
HubSpot CRM	Yes	$20	89-91	0.0
Thryv	Yes	$244	89-91	0.0

Gist User Sentiments Data

The overall score given by HR Stacks author for each of these parameters is based on a number of aspects such as community sentiment about the product, comparative pricing, overall features offered, value for money based on what users get for the amount paid.

Ease of Use

Gist offers an intuitive interface that makes it easy for teams to manage customer interactions, automate workflows, and track engagement. Some users note that the platform has a slight learning curve due to its wide range of features.

User Sentiment Score

90%

Features

With live chat, email marketing, automation, chatbot creation, and a CRM all in one platform, Gist provides a powerful feature set. Users appreciate the flexibility but sometimes wish for more advanced reporting tools.

User Sentiment Score

92%

Value For Money

Gist delivers excellent value by replacing multiple tools with a single solution, helping businesses save costs. While pricing is competitive, some advanced features are locked behind higher-tier plans.

User Sentiment Score

91%

Customer Support

Customer support is generally responsive, with live chat and a helpful knowledge base. Some users mention occasional delays in response times, especially for technical queries.

User Sentiment Score

89%

Gist FAQs

Q1. What is Gist?

Gist is a comprehensive marketing and communication platform that comes with multiple tools under one roof. From CRM solution to email marketing, get everything at one place.

Q2. Is Gist Free?

Gist offers a completely free plan with limited features along with paid plans.

Q3, Is Gist an Email Marketing Software?

Email Marketing is one of many solutions that Gist has to offer. It comes with a comprehensive email marketing solution with automation, drip email campaign builder and more.

Q4. Does Gist Offer Ready Email Templates?

Yes, Gist offers you ready email templates along with drag and drop email campaign builder.

Q5. What Kind of Communication Tools Does Gist Offer?

Gist offers a number of different communication software such as Chatbot, Live Chat, Outbound messages, email marketing, and more.

Q6. Does Gist Offer CRM Solution?

Yes, Gist offers comprehensive CRM software to manage your leads.

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