Gist is a cloud-based help desk & communication software that enables small to large businesses to handle customer inquiries and improve lead communication. It offers comprehensive CRM, email marketing, marketing automation, a knowledge base, and a number of other features.
The use of different tags in Gist enables marketing teams to highlight particular messages from client interactions. Users can ask team members for input on client inquiries and send internal notes to the team, enhancing communication between organizational divisions.
Additionally, it provides mobile applications for Android and iOS devices that enable users to reply to customer inquiries and modify the open, snoozed, or closed status of chats.
Gist makes it simple to integrate a variety of third-party programs, like Google Calendar, WooCommerce, Stripe, Zapier, and more. Support is provided by email, manuals, and other online tools.
