EngageBay-Logo
Editor's Rating:

EngageBay is a comprehensive CRM solution that you can use to manage your sales and marketing processes and grow overall revenue.

HR Stacks Reviews
0.0 out of 5 stars (based on 0 reviews)

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What is EngageBay?

EngageBay is a CRM that offers you a single solution for all your marketing, sales and support needs. If you are looking for a HubSpot alternative for small and medium businesses, you should try EngageBay. 

It is an affordable CRM that is simple to use and helps you scale your business. 

EngageBay’s marketing automation allows you to save time while nurturing an audience. Its sales automation is handy in organizing contracts and tracking deals and pipelines. 

On top of it, it supports numerous features to build meaningful relations with customers! True to its name, EngageBay helps you to stay engaged with your business to boost revenue.

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EngageBay is Good For

AI Powered CRM
Marketing Automation
360 Degree Customer View

EngageBay Reviews, Pricing, Features, Pros and cons

About EngageBay
+ Company: EngageBay Inc
+ Est: 2017
+ Employees: 11-50
+ HQ: California, USA
Support Offered
Support: Email Support, Tutorial Videos & Documentation, Forum & Ticket

EngageBay Top Features

Task and project collaboration 
Keep your team aligned with built-in task management, shared workflows, and real-time collaboration tools to ensure seamless project execution.
Workflow automations
Automate repetitive tasks, nurture leads, and trigger personalized actions based on customer interactions to boost productivity and efficiency.
Contact management
Store, organize, and segment customer information effortlessly with a centralized CRM, ensuring seamless communication and engagement.
Deal management
Track sales opportunities, manage pipelines, and close deals faster with a visual deal board and automated follow-ups.
Email broadcast
Send bulk emails to segmented audiences, ensuring targeted communication that enhances engagement and conversions.
Email sequences
Automate follow-up emails based on user behavior, keeping leads engaged and moving them smoothly through the sales funnel.
Email template builder
Design stunning, responsive email templates with a drag-and-drop editor to create professional and engaging campaigns.
Form builder
Easily create high-converting web forms for lead capture, surveys, and customer feedback—no coding required.
Help desk management
Provide excellent customer support with a ticketing system, canned responses, and multi-channel support for faster issue resolution.
Live chat option
Engage visitors in real-time, answer queries instantly, and convert leads faster with a fully integrated live chat system.

EngageBay Pros & Cons 2025

Pros
  • Task and project collaboration 
  • Quick and easy to use
  • Supports email automation 
  • Rich functionality 
  • Supports integration with many CMS
Cons
  • Limited landing page templates
  • Lacks customer management timelines

EngageBay Pricing 2025

Engagebay offers multiple pricing plans to choose from. You have options to go for an All-in-one solution or you may go for the Marketing, CRM & Sales solution or Service solution. The price will depend on the option you select.

Here's the pricing for the All-in-one solution by Engagebay.

FREE
$0
Per Month
Basic
$12.74
Per Month
Growth
$42.29
Per Month
Pro
$84.99
Per Month

EngageBay Quick Comparison Table

Product NameFree PlanStarting PriceUser Satisfaction ScoreHRS Rating
PipedriveArray$9.90/Month90.5
5.0
Close CRMYes$49/Month89.75
0.0
Zoho CRMArray$14/Month90.75
0.0
RecruiterflowNo$9990.25
0.0
HubSpot CRMYes$2089-91
0.0
ThryvYes$24489-91
0.0
Salesforce CRMNo$25 User/Month90.25
0.0
HubstaffNo$4.99/Month91
0.0
EngageBayYes$12.7492.5
0.0

EngageBay User Sentiments Data

The overall score given by HR Stacks author for each of these parameters is based on a number of aspects such as community sentiment about the product, comparative pricing, overall features offered, value for money based on what users get for the amount paid.

Ease of Use

EngageBay is designed for simplicity, with an intuitive interface that makes CRM, marketing automation, and sales management easy to navigate. Some users mention a learning curve for advanced automation but find the platform user-friendly overall.
User Sentiment Score
92%

Features

Packed with powerful tools like email automation, live chat, and a built-in help desk, EngageBay offers an all-in-one solution. Users appreciate its extensive functionality, though some wish for deeper integrations with third-party apps.
User Sentiment Score
94%

Value For Money

EngageBay provides enterprise-level features at a budget-friendly price, making it an excellent choice for startups and small businesses. Many users highlight its affordability compared to competitors like HubSpot and ActiveCampaign.
User Sentiment Score
92%

Customer Support

The customer support team is responsive, with live chat, email assistance, and a detailed knowledge base. While most users have positive experiences, some report occasional delays in resolving technical issues.
User Sentiment Score
90%

EngageBay FAQs

EngageBay is a comprehensive CRM solution that you may use for your business.
EngageBay is a freemium solution that offers a completely free plan with limitations.
There are many good quality alternatives to EngageBay, you may use software like HubSpot, Salesforce or monday.com
You may use the free version of monday.com or HubSpot.
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