15 Best HR CRM Software for Recruiting Teams in 2026

How recruiting CRMs and general CRMs compare on candidate pipelines, nurture automation and real cost per recruiter, from free plans to $119 per user, with every price checked on the vendor's own site.

Co-founder and Editor, HR Stacks

Editor's picks for 2026

Three shortlists for the situations we see most. Scores are HRStacks editorial scores out of 5.

Compare all 10

Best overall

Recruit CRM4.4/5

ATS and CRM in one record, a Chrome sourcing extension and unlimited open jobs on Pro at $95 per user, with 464 public reviews averaging 4.9.

Built forRecruiting agencies
From$95/user/mo

Best on budget

Zoho CRM3.9/5

Free for up to 3 users, then $14 per user on Standard, with custom modules that can hold candidate records and 6,987 public reviews behind it.

Built forGeneral CRM
From$14/user/mo

Best all-in-one platform

monday CRM3.8/5

CRM boards sit alongside monday work management, so hiring pipelines and interview tasks share one workspace from $12 a seat, with a three-seat minimum.

Built forGeneral CRM
From$12/seat/mo

Picks reflect independent editorial scoring across eight parameters, not paid placement. We may earn a commission from links on this page.

On this Page

An HR CRM keeps every candidate you have spoken to in one searchable place, so last spring’s strong runner-up is one message away when the next role opens. The best tools pair that talent pool with automated follow-up, LinkedIn sourcing and a clean handoff into hiring. Recruit CRM, Recruiterflow and Bullhorn are built for recruiting from the ground up, while the other twelve tools here are flexible CRMs and business suites you shape around your own hiring process.

That gives you real choice on budget. Recruiting-native plans start at $95 to $119 per user, general CRMs start between $9 and $25, and Zoho, HubSpot and Odoo all offer free plans for small teams. We checked every price with the vendor and scored all 15 tools on the same eight parameters.

The sequence pricing I took out of the introduction (Pipedrive $39, monday $28, Recruit CRM’s one-sequence limit) is still on the page in the Watch for lines. It will also anchor the “What 5 recruiters actually pay” section of the guide.

Best HR CRM Software: Quick Summary

These are the HR CRMs we rank, scored on the same eight parameters. Five more providers with narrower strengths follow the detailed reviews.

Sort by
  1. 1
    Recruit CRMBest overall
    Agencies wanting ATS and CRM in one
    4.4/5
    From
    $95/user
    Built for
    Recruiting agencies
    Pricing unit
    Per user
    Free plan or trial
    Free trial

    Watch for: The Pro plan allows one email sequence, so unlimited nurture needs Business at $135 per user.

  2. 2
    Search firms running outbound sequences
    4.4/5
    From
    $119/user
    Built for
    Search firms
    Pricing unit
    Per user
    Free plan or trial
    Demo only

    Watch for: There is no free trial, so you commit at $119 per user after a demo rather than a test run.

  3. 3
    Staffing firms at scale
    4.0/5
    From
    Quote only
    Built for
    Staffing agencies
    Pricing unit
    Per user
    Free plan or trial
    Demo only

    Watch for: The $99 Starter plan is ATS only, and the recruitment CRM starts on the quote-only Pro tier.

  4. 4
    Teams already on HubSpot marketing
    4.0/5
    From
    $15/seat
    Built for
    General CRM
    Pricing unit
    Per seat
    Free plan or trial
    Free CRM

    Watch for: Email sequences need a Sales Hub Professional seat, a large step up from the $15 Starter price.

  5. 5
    Zoho CRMBest on budget
    Teams of up to 3 or on a tight budget
    3.9/5
    From
    $14/user
    Built for
    General CRM
    Pricing unit
    Per user
    Free plan or trial
    Free for 3 users

    Watch for: There is no recruiting setup out of the box, so candidate modules and stages are yours to build.

  6. 6
    Visual pipeline tracking
    3.8/5
    From
    $14/seat
    Built for
    General CRM
    Pricing unit
    Per seat
    Free plan or trial
    14-day trial

    Watch for: Lite has no automations, and nurture sequences start on Growth at $39 per seat.

  7. 7
    monday CRMBest all-in-one platform
    Teams that already plan work in monday
    3.8/5
    From
    $12/seat
    Built for
    General CRM
    Pricing unit
    Per seat, 3 minimum
    Free plan or trial
    14-day trial

    Watch for: Basic caps you at 1,000 active contacts, and email sequences start on Pro at $28 per seat.

  8. 8
    Phone-heavy candidate outreach
    3.8/5
    From
    $9/user
    Built for
    General CRM
    Pricing unit
    Per user
    Free plan or trial
    14-day trial

    Watch for: The $9 Solo plan covers one user, and automated workflows start on Growth at $99 per user.

  9. 9
    Enterprises building a custom recruiting org
    3.7/5
    From
    $25/user
    Built for
    General CRM
    Pricing unit
    Per user
    Free plan or trial
    Free for 2 users

    Watch for: Recruiting needs custom objects or partner apps, and the next tier, Pro Suite, costs $100 per user.

  10. 10
    Free recruiting app inside an ERP
    3.7/5
    From
    $24.90/userPromo
    Built for
    Business suite
    Pricing unit
    Per user
    Free plan or trial
    Free for one app

    Watch for: The $24.90 Standard rate is a first-year discount that renews at about $31.10 per user.

Ranked by HRStacks score. Prices are the lowest published paid plan per user or seat per month on annual billing, in USD, as published on each provider’s own site in October 2026. Zoho and Odoo show region-specific prices, so their USD rates come from dated independent checks, and Odoo’s $24.90 is a first-year rate. Close’s $9 Solo plan covers one user and monday CRM sells a three-seat minimum. Bullhorn’s CRM tier is quote only and sorts last on price. Sorting changes the order only.

Detailed HR CRM Reviews

Each review below shows the plan that unlocks the features recruiters use most, not just the entry price. We checked every price with the provider and scored all ten on the same eight parameters.

Recruit CRM

Workforce Cloud Tech, Inc. · Norwood, New Jersey · Founded 2017
Agencies wanting ATS and CRM in one
4.4464+ reviews analyzed

Why we picked Recruit CRM

Recruit CRM keeps candidates, client contacts and job pipelines on one record, which is the core of what an HR CRM should do. The Pro plan at $95 per user already includes the Chrome sourcing extension, AI resume parsing and unlimited open jobs.

It earns our top marks for support and ease of use, backed by 464 public reviews averaging 4.9. Agencies that want ongoing nurture should budget for Business at $135, which unlocks unlimited email sequences.

HR CRM-specific details

Recruiting-native
Yes
ATS included
Yes, every plan
Email sequences from
1 on Pro, unlimited at $135
LinkedIn and Chrome sourcing
Chrome extension
Free plan
No, free trial
Pricing unit
Per user

Editor scores: 8 parameters

Pricing & Value4.0
Candidate Database & Search4.7
Outreach & Nurture Automation4.2
Recruiting Workflow Fit4.8
Data Privacy & Consent4.4
Platform & Integrations4.2
Customer Support4.7
Ease of Use4.6

Strengths and limitations

What wins
✓ Candidates, clients and jobs share one record, so placements and relationships stay linked
✓ Chrome sourcing extension and AI resume parsing on every plan, including Pro at $95
✓ GDPR tools built in, with free CSV import or a paid migration finished in 10 to 14 business days
What to watch
✗ Pro allows one email sequence, so unlimited nurture needs Business at $135 per user
✗ Workflow automation, advanced analytics and LinkedIn messaging are paid add-ons below Enterprise

Support channels

24/7 live chatEmailDedicated account managerHelp centre

Recruiterflow

Recruiterflow Inc. · San Francisco, California · Founded 2017
Search firms running outbound sequences
4.4332+ reviews analyzed

Why we picked Recruiterflow

Recruiterflow is the only tool here that puts multichannel sequences, recruitment automation and API access in its base plan, at $119 per user on annual billing. The vendor states there are no add-ons, and the platform holds ISO 27001 and SOC 2 credentials, which matters when your CRM stores thousands of candidate profiles.

HR CRM-specific details

Recruiting-native
Yes
ATS included
Yes, every plan
Email sequences from
Included at $119
LinkedIn and Chrome sourcing
LinkedIn imports, Chrome
Free plan
No, demo only
Pricing unit
Per user

Editor scores: 8 parameters

Pricing & Value3.6
Candidate Database & Search4.6
Outreach & Nurture Automation4.7
Recruiting Workflow Fit4.7
Data Privacy & Consent4.5
Platform & Integrations4.2
Customer Support4.6
Ease of Use4.4

Strengths and limitations

What wins
✓ Multichannel sequences and recruitment automation included in the $119 Platform Plan
✓ ISO 27001 and SOC 2 credentials for teams holding large candidate databases
✓ No add-ons on the Platform Plan, so the per-user price is the real price
What to watch
✗ No free trial, so you commit after a demo rather than a test run
✗ The AIRA AI agents sit on a separate plan with custom pricing
✗ Monthly billing rises to $149 per user

Support channels

Live chatEmailHelp centreRecruiterflow Academy

Bullhorn

Bullhorn, Inc. · Boston, Massachusetts · Founded 1999
Staffing firms at scale
4.01,023+ reviews analyzed

Why we picked Bullhorn

Bullhorn is built around staffing work such as job orders, placements and client management, and the vendor reports 4,500+ small agencies on the platform.

The catch for this page is packaging. The $99 Starter and $165 Core plans are ATS tiers, and the recruitment CRM with AI search and match arrives on Pro, which is quote only.

Implementation is free on Starter, Core and Pro, and Core opens a marketplace of 300+ partner apps.

HR CRM-specific details

Recruiting-native
Yes, staffing
ATS included
Yes, from $99 Starter
Email sequences from
Automation on Pro, quote
LinkedIn and Chrome sourcing
LinkedIn from Core, $165
Free plan
No, demo only
Pricing unit
Per user

Editor scores: 8 parameters

Pricing & Value3.0
Candidate Database & Search4.5
Outreach & Nurture Automation4.0
Recruiting Workflow Fit4.6
Data Privacy & Consent4.4
Platform & Integrations4.7
Customer Support3.6
Ease of Use3.5

Strengths and limitations

What wins
✓ Job orders, placements and client records built for staffing from the start
✓ 300+ marketplace partners from Core, the widest recruiting ecosystem here
✓ Free implementation on Starter, Core and Pro
What to watch
✗ The recruitment CRM starts on Pro, which is quote only
✗ No free trial
✗ Public reviews average 4.0, the lowest of the three recruiting-native tools

Support channels

Live expert supportHelp centreAccount manager on ProBullhorn learning

HubSpot

HubSpot, Inc. · Cambridge, Massachusetts · Founded 2006
Teams already on HubSpot marketing
4.04,475+ reviews analyzed

Why we picked HubSpot

HubSpot’s free CRM has no time limit, and the Starter Customer Platform at $15 per seat on annual billing adds every hub at Starter level. For HR teams already sending employer brand email from HubSpot, candidates can sit next to that marketing data.

Recruiting stages and candidate properties are yours to build, and sequences need a Sales Hub Professional seat. Its 4,475 public reviews average 4.5.

HR CRM-specific details

Recruiting-native
No, configurable
ATS included
No
Email sequences from
Sales Hub Professional
LinkedIn and Chrome sourcing
Not published
Free plan
Free CRM
Pricing unit
Per seat

Editor scores: 8 parameters

Pricing & Value4.4
Candidate Database & Search3.4
Outreach & Nurture Automation4.1
Recruiting Workflow Fit3.0
Data Privacy & Consent4.3
Platform & Integrations4.7
Customer Support4.0
Ease of Use4.4

Strengths and limitations

What wins
✓ Free CRM with no time limit, enough to test a candidate pipeline before paying
✓ The $15 Starter Customer Platform covers marketing, sales and service hubs in one seat
✓ Candidates can sit next to employer brand email and forms you already run in HubSpot
What to watch
✗ Sequences need a Sales Hub Professional seat, with a $1,500 onboarding fee in year one
✗ No recruiting objects or ATS, so candidate stages and properties are built by you

Support channels

EmailLive chatPhone on paid plansKnowledge base

Zoho CRM

Zoho Corporation · Chennai, India · Founded 1996
Teams of up to 3 or on a tight budget
3.96,987+ reviews analyzed

Why we picked Zoho CRM

Zoho CRM is free for up to 3 users, and Standard at $14 per user includes custom modules, multiple pipelines and built-in calling, enough to run a small candidate database. Zoho sells its recruiting product, Zoho Recruit, separately, so this pick suits teams that want one low-cost CRM for clients and candidates.

HR CRM-specific details

Recruiting-native
No, configurable
ATS included
No, Zoho Recruit sold separately
Email sequences from
Cadences, check edition
LinkedIn and Chrome sourcing
Not published
Free plan
Free for 3 users
Pricing unit
Per user

Editor scores: 8 parameters

Pricing & Value4.6
Candidate Database & Search3.5
Outreach & Nurture Automation4.0
Recruiting Workflow Fit3.3
Data Privacy & Consent4.2
Platform & Integrations4.5
Customer Support3.6
Ease of Use3.7

Strengths and limitations

What wins
✓ Free for up to 3 users, with Standard at $14 per user after that
✓ Custom modules on Standard can hold candidates, roles and interview stages
✓ Field-level encryption on Enterprise for sensitive candidate data
What to watch
✗ No recruiting setup out of the box, so candidate modules and stages are yours to build
✗ Prices are shown by region, so confirm your local rate before buying

Support channels

Live chat, 24×5EmailPaid support plansCommunity forum

Pipedrive

Pipedrive, Inc. · New York, United States · Founded 2010
Visual pipeline tracking
3.83,057+ reviews analyzed

Why we picked Pipedrive

Pipedrive’s visual pipeline is the clearest way on this list to see where every candidate stands, and Lite starts at $14 per seat with a 14-day trial.

Automations and nurturing sequences start on Growth at $39 per seat. Implementation is free on plans above $400 a year, and the marketplace connects 500+ apps.

HR CRM-specific details

Recruiting-native
No, configurable
ATS included
No
Email sequences from
Growth, $39/seat
LinkedIn and Chrome sourcing
Not published
Free plan
No, 14-day trial
Pricing unit
Per seat

Editor scores: 8 parameters

Pricing & Value4.1
Candidate Database & Search3.2
Outreach & Nurture Automation3.8
Recruiting Workflow Fit3.3
Data Privacy & Consent3.9
Platform & Integrations4.5
Customer Support3.8
Ease of Use4.6

Strengths and limitations

What wins
✓ Kanban pipeline makes candidate stages easy to read at a glance
✓ 500+ integrations, including Zapier and Zoom
✓ Free implementation on plans above $400 a year
What to watch
✗ Lite has no automations, so nurture sequences start on Growth at $39 per seat
✗ Lead capture and document tools are add-ons, LeadBooster from $32.50

Support channels

Live chatEmailPhone on UltimateKnowledge base

monday CRM

monday.com · Tel Aviv, Israel · Founded 2012
Teams that already plan work in monday
3.8463+ reviews analyzed

Why we picked monday CRM

monday CRM suits HR teams that already run projects in monday, because hiring boards, interview tasks and onboarding checklists share one workspace. Basic is $12 per seat with a three-seat minimum, and email sequences arrive on Pro at $28.

HR CRM-specific details

Recruiting-native
No, configurable
ATS included
No
Email sequences from
Pro, $28/seat
LinkedIn and Chrome sourcing
Not published
Free plan
No, 14-day trial
Pricing unit
Per seat, 3 minimum

Editor scores: 8 parameters

Pricing & Value3.9
Candidate Database & Search3.3
Outreach & Nurture Automation3.5
Recruiting Workflow Fit3.6
Data Privacy & Consent4.1
Platform & Integrations4.3
Customer Support4.0
Ease of Use4.5

Strengths and limitations

What wins
✓ Hiring pipelines sit next to the project boards your team already uses
✓ ISO 27001, ISO 27018 and SOC 2, with HIPAA on Ultimate
✓ 14-day trial with no credit card
What to watch
✗ Basic caps you at 1,000 active contacts and 5 columns per board
✗ Email sequences start on Pro at $28 per seat
✗ Seats are sold from 3, then in buckets of 5

Support channels

24/7 supportEmailKnowledge baseCommunity

Close

Elastic, Inc. (Close) · Austin, Texas · Founded 2013
Phone-heavy candidate outreach
3.8164+ reviews analyzed

Why we picked Close

Close bundles calling, SMS and email into every plan, which helps recruiters who screen by phone. Calls are passed through at cost, around $0.02 a minute for most outbound calls.

The $9 Solo plan covers one user, so teams start on Essentials at $35 per user, and automated workflows need Growth at $99.

HR CRM-specific details

Recruiting-native
No, configurable
ATS included
No
Email sequences from
Growth, $99/user
LinkedIn and Chrome sourcing
Not published
Free plan
No, 14-day trial
Pricing unit
Per user, calls at cost

Editor scores: 8 parameters

Pricing & Value3.8
Candidate Database & Search3.2
Outreach & Nurture Automation4.3
Recruiting Workflow Fit2.9
Data Privacy & Consent3.9
Platform & Integrations4.0
Customer Support4.3
Ease of Use4.4

Strengths and limitations

What wins
✓ Calling, SMS and email built into every plan, with calls logged automatically
✓ The Chloe AI agent is available on all plans and can call and qualify contacts
✓ 30-day money-back guarantee after purchase
What to watch
✗ The $9 Solo plan covers one user, and automated workflows start on Growth at $99
✗ Built for sales, with no candidate objects or ATS

Support channels

EmailPhoneHelp centreSlack community

Salesforce

Salesforce, Inc. · San Francisco, California · Founded 1999
Enterprises building a custom recruiting org
3.718,790+ reviews analyzed

Why we picked Salesforce

Salesforce makes sense when recruiting has to live inside an enterprise system. Free Suite covers two users, Starter Suite is $25 per user, and there is a 30-day trial.

Bullhorn’s Recruitment Cloud is built to run inside Salesforce, which shows how far the platform can be extended. Most teams will still need an admin or partner to model candidates, roles and stages.

HR CRM-specific details

Recruiting-native
No, configurable
ATS included
No, via partner apps
Email sequences from
Not published by plan
LinkedIn and Chrome sourcing
Not published
Free plan
Free Suite, 2 users
Pricing unit
Per user

Editor scores: 8 parameters

Pricing & Value3.3
Candidate Database & Search3.6
Outreach & Nurture Automation3.8
Recruiting Workflow Fit3.4
Data Privacy & Consent4.5
Platform & Integrations4.9
Customer Support3.6
Ease of Use3.2

Strengths and limitations

What wins
✓ Free Suite for up to two users and a 30-day trial of paid suites
✓ The deepest app and partner ecosystem on this list, including recruiting apps built on the platform
✓ Strong permissions and security controls for large organisations
What to watch
✗ Recruiting needs custom objects or partner apps, and Pro Suite is $100 per user
✗ Setup usually needs an admin or implementation partner

Support channels

PhoneLive chatPaid Success PlansTrailhead training

Odoo

Odoo SA · Louvain-la-Neuve, Belgium · Founded 2005
Free recruiting app inside an ERP
3.71,316+ reviews analyzed

Why we picked Odoo

Odoo’s Recruitment app is free on its own for unlimited users, the cheapest way on this list to run a structured hiring pipeline. Adding a second app moves you to Standard at $24.90 per user in year one, rising to about $31.10, with every Odoo app included, Employees among them.

HR CRM-specific details

Recruiting-native
Yes, Recruitment app
ATS included
Yes, Recruitment app
Email sequences from
Standard, extra apps
LinkedIn and Chrome sourcing
Not published
Free plan
Free for one app
Pricing unit
Per user, by region

Editor scores: 8 parameters

Pricing & Value4.5
Candidate Database & Search3.6
Outreach & Nurture Automation3.2
Recruiting Workflow Fit4.0
Data Privacy & Consent3.7
Platform & Integrations3.8
Customer Support3.3
Ease of Use3.6

Strengths and limitations

What wins
✓ The Recruitment app is free on its own for unlimited users
✓ Standard includes every Odoo app, so hires move straight into Employees
✓ Hosting, maintenance and support are included in every plan
What to watch
✗ The $24.90 Standard rate is a first-year discount that renews at about $31.10
✗ Prices vary by country, so check your regional rate on the Odoo site

Support channels

Ticket supportPhoneFree eLearningPartner network

OnePageCRM

OnePageCRM · Ireland · Founded 2010
Follow-up discipline
3.7111+ reviews analyzed

Why we picked OnePageCRM

OnePageCRM turns every contact into a next action, so no candidate you promised to call back slips through. Its Action Stream sorts people by the follow-up that is due first, which suits recruiters who juggle dozens of warm conversations.

Professional costs $9.95 per user on annual billing with unlimited contacts, and chat and phone support come with every plan. Email sequences arrive on Max at $29.95.

HR CRM-specific details

Recruiting-native
No, configurable
ATS included
No
Email sequences from
Max, $29.95/user
LinkedIn and Chrome sourcing
Lead Clipper extension
Free plan
No, 21-day trial
Pricing unit
Per user

Editor scores: 8 parameters

Pricing & Value4.3
Candidate Database & Search3.1
Outreach & Nurture Automation3.4
Recruiting Workflow Fit3.0
Data Privacy & Consent3.8
Platform & Integrations3.6
Customer Support4.6
Ease of Use4.7

Strengths and limitations

What wins
✓ Action Stream lists the next follow-up for every contact, sorted by due date
✓ Unlimited contacts, deals and custom fields on every plan, with no paid add-ons
✓ Online chat and phone support on every plan, including Professional at $9.95
What to watch
✗ Email sequences are only on Max at $29.95 per user
✗ Professional allows one pipeline, and there is no candidate object or ATS

Support channels

Online chatPhoneHelp siteWebinars

EngageBay

EngageBay Inc · California, United States · Founded 2017
Low-cost nurture email
3.7908+ reviews analyzed

Why we picked EngageBay

EngageBay puts marketing email, a sales CRM and a help desk in one low-cost platform, and the free plan covers up to 15 users. For HR teams, that means talent newsletters and candidate follow-ups can run without a separate email tool, with the Sales and CRM plan from $11.69 per user on annual billing.

HR CRM-specific details

Recruiting-native
No, configurable
ATS included
No
Email sequences from
Not published by plan
LinkedIn and Chrome sourcing
Not published
Free plan
Free for 15 users
Pricing unit
Per user

Editor scores: 8 parameters

Pricing & Value4.5
Candidate Database & Search3.0
Outreach & Nurture Automation4.0
Recruiting Workflow Fit2.8
Data Privacy & Consent3.7
Platform & Integrations3.4
Customer Support4.1
Ease of Use4.2

Strengths and limitations

What wins
✓ Free plan for up to 15 users
✓ Marketing email, CRM and help desk tools in one product family
✓ Sales and CRM plan from $11.69 per user on annual billing
What to watch
✗ No recruiting setup or ATS, so candidate fields and stages are built by hand
✗ Fewer integrations than the larger CRMs on this page

Support channels

EmailHelp documentationTicketingTutorial videos

Agiled

Agiled.app · Houston, Texas · Founded 2019
Service businesses also needing HRM
3.5350+ reviews analyzed

Why we picked Agiled

Agiled combines CRM, projects, invoicing and HR management in one workspace, which suits small service firms that hire occasionally and do not want a separate HR tool.

Pricing is flat rather than per user. Starter is $24 a month for one seat, Pro is $59 for three seats with workflows and HRM, and extra seats cost $20.

HR CRM-specific details

Recruiting-native
No, configurable
ATS included
No
Email sequences from
Workflows on Pro, $59/mo
LinkedIn and Chrome sourcing
Not published
Free plan
Free plan, 14-day trial
Pricing unit
Flat, seats included

Editor scores: 8 parameters

Pricing & Value4.2
Candidate Database & Search2.8
Outreach & Nurture Automation3.2
Recruiting Workflow Fit3.0
Data Privacy & Consent3.5
Platform & Integrations3.2
Customer Support4.2
Ease of Use4.1

Strengths and limitations

What wins
✓ CRM, projects, invoices and HR management in one workspace
✓ Free plan plus a 14-day trial of Business features
✓ Flat pricing with seats included, $59 a month for three on Pro
What to watch
✗ Starter includes one seat and 500 contacts, so most teams need Pro
✗ No recruiting pipeline, candidate object or ATS

Support channels

EmailLive chatKnowledge baseSocial media

Bitrix24

Bitrix, Inc · Virginia, United States · Founded 1998
Flat-rate teams
3.5997+ reviews analyzed

Why we picked Bitrix24

Bitrix24 charges a flat monthly price per user bundle, so a team of five pays $49 a month on annual billing and a team of up to 50 pays $99. That makes it the cheapest per-person option on this page once a team grows.

CRM, tasks, chat and video calls share one workspace. Email marketing and HR management tools arrive on Professional at $199 a month for up to 100 users.

HR CRM-specific details

Recruiting-native
No, configurable
ATS included
No
Email sequences from
Professional, $199/mo
LinkedIn and Chrome sourcing
Not published
Free plan
Free plan, 15-day trial
Pricing unit
Flat, user bundles

Editor scores: 8 parameters

Pricing & Value4.4
Candidate Database & Search3.0
Outreach & Nurture Automation3.5
Recruiting Workflow Fit3.3
Data Privacy & Consent3.6
Platform & Integrations3.7
Customer Support3.2
Ease of Use3.2

Strengths and limitations

What wins
✓ Flat pricing: $49 a month covers 5 users and $99 covers 50 on annual billing
✓ Free plan and a 15-day trial of higher plans
✓ CRM, tasks, chat and video calls in one workspace
What to watch
✗ Email marketing and HR management tools need Professional at $199 a month
✗ The broad feature set takes time to configure for hiring

Support channels

Helpdesk ticketsLocal partnersWebinarsDocumentation

Thryv

Thryv Holdings, Inc. · Dallas, Texas · Founded 2013
Local businesses buying marketing first
3.0531+ reviews analyzed

Why we picked Thryv

Thryv is built for local businesses that want to be found online, and its CRM keeps customer and contact history next to listings, reviews and social posting. Its published packages start at $99 a month and focus on marketing, so the CRM suits owner-led businesses that also hire, not dedicated recruiting teams.

HR CRM-specific details

Recruiting-native
No
ATS included
No
Email sequences from
Not published
LinkedIn and Chrome sourcing
No
Free plan
No, free trial
Pricing unit
Flat, per package

Editor scores: 8 parameters

Pricing & Value2.8
Candidate Database & Search2.4
Outreach & Nurture Automation3.2
Recruiting Workflow Fit2.3
Data Privacy & Consent3.4
Platform & Integrations3.0
Customer Support3.9
Ease of Use3.8

Strengths and limitations

What wins
✓ 24/7 chat support on every plan, with phone and email support on Signature
✓ Listings, reviews and social posting help local employer visibility
✓ Free trial on published packages
What to watch
✗ The CRM is not sold as a priced plan, and published packages from $99 are built around marketing
✗ No candidate tools, pipeline or ATS

Support channels

24/7 chatPhone on SignatureEmail on SignatureThryv Academy

Every tool above was scored on the same eight parameters, which are set out in the methodology at the end of this page. The scores tell you which CRMs are strongest overall, but the right choice depends on how your team hires.

The guide below helps you decide three things: whether you need a recruiting-native tool or a general CRM you configure, which plan actually unlocks automated follow-up, and how to protect candidate data once your talent pool grows.

How to choose an HR CRM

Five factors separate the 15 tools on this page more than any feature list. Weigh them in this order and the shortlist usually writes itself.

1

Built for recruiting, or built by you

3 of 15are recruiting-native

Recruiting-native tools ship with candidates, jobs and clients already modelled. General CRMs can hold the same data, but you design the fields, stages and views yourself.

Best equippedRecruit CRM, Recruiterflow, Bullhorn

2

The plan that unlocks follow-up

$28 to $135per user for sequences

Automated nurture is why most teams buy a CRM for hiring, and it rarely sits on the entry plan. Check the plan that includes sequences, not the headline price.

Best equippedRecruiterflow includes sequences in its base plan

3

Sourcing from LinkedIn and the web

4 of 15publish a sourcing tool

A browser extension that saves a profile into the CRM in one click saves hours each week. Without one, recruiters copy details by hand and data quality drops.

Best equippedRecruit CRM, Recruiterflow, Bullhorn, OnePageCRM

4

Consent and retention controls

2 yearsCNIL guide after last contact

A talent pool is personal data you keep on purpose. The CRM should record consent and help you delete profiles on schedule.

Best equippedRecruiterflow (ISO 27001, SOC 2), Recruit CRM (GDPR tools)

5

A free way to start

7 of 15offer a free plan

Small teams can run a real candidate pipeline before paying anything. The limits differ, so match the free plan to your team size.

Best equippedZoho CRM (3 users), EngageBay (15 users), Odoo (one app, unlimited users)

Three kinds of tools sold as HR CRM

Searches for HR CRM return three different products, and comparing across them is the most common buying mistake. Here is where each tool on this page sits.

Recruiting ATS and CRM

Candidates, jobs, clients and placements ready on day one

Right forAgencies and teams that recruit every week

General CRM set up for hiring

Flexible and low cost, but you build the recruiting model

Right forTeams already using the CRM for clients or marketing

Business suite with HR tools

CRM sits beside projects, finance and employee records

Right forSmall businesses that hire occasionally

Looking for employee records rather than candidates? A CRM manages people before they join. For records, leave and payroll after the hire, see our rankings of HRIS software and HR software.

Agency desk or in-house talent pool

The second split is who you recruit for. Agencies sell candidates to clients, while in-house teams nurture people for their own roles, and the tools reflect that.

Agency or search firmYou need clients, job orders and placements next to candidates. Recruit CRM, Recruiterflow and Bullhorn are built for exactly this.
In-house team with an ATSYou need a talent pool and nurture email that feed your existing ATS. HubSpot, Zoho CRM and monday CRM fit, at $12 to $15 per seat to start.
Small business hiring now and thenYou need a simple, free pipeline. Odoo’s Recruitment app is free for unlimited users, and Zoho CRM is free for 3.

Running an in-house team on a full ATS? Many applicant tracking systems now include candidate nurture. Compare them in our applicant tracking software ranking before adding a separate CRM.

What 5 recruiters actually pay

Entry prices are a poor guide, because automated follow-up usually sits one or two plans higher. This table shows the monthly cost for 5 users on annual billing, first on the entry plan and then on the plan that adds sequences or workflows.

ProviderEntry plan, 5 usersPlan with sequences or workflowsThat plan, 5 users
Recruit CRM$475Business, unlimited sequences$675
Recruiterflow$595Platform, included$595
Bullhorn$495 (ATS only)Pro, with recruitment CRMQuote only
HubSpot$75Sales Hub Professional$500, plus $1,500 onboarding
Pipedrive$70Growth$195
monday CRM$60Pro$140
Close$175 (Essentials)Growth$495
Odoo$0 (Recruitment app only)Standard, all apps, year one$124.50
OnePageCRM$49.75Max$149.75
Agiled$99 (Pro, 3 seats plus 2 extra)Pro, workflows included$99
Bitrix24$49 (Basic, 5 users)Professional, email marketing$199

Not shown: Zoho CRM, Salesforce, EngageBay and Thryv do not publish which plan includes sequences in a way we could verify, so ask them directly. Close also bills calls at cost, around $0.02 a minute.

Candidate consent and retention

A talent pool is a store of personal data you keep for future roles, so data protection rules apply from the first saved profile. These are the points your CRM needs to handle.

No fixed periodThe GDPR sets no retention period for candidate data, only that it is kept no longer than neededAsk: Can we set our own retention period per pool?
2 yearsFrance’s CNIL advises deleting an unsuccessful candidate’s file 2 years after last contactAsk: Can profiles be deleted or anonymised automatically?
ConsentMoving a rejected applicant into a talent pool changes the purpose of the dataAsk: Where is consent recorded on each profile?
On requestCandidates can ask for a copy of their data or for it to be deletedAsk: How fast can we export or delete one person’s record?

Check your own jurisdiction: the CNIL’s two-year guide is French guidance, and other regulators set their own expectations. Recruiterflow publishes ISO 27001 and SOC 2 credentials, and Recruit CRM provides GDPR tools. For wider context, see our employee privacy statistics.

From contract to first sequence

Setup time depends mostly on how much candidate history you bring with you. Vendors that publish migration timelines give a useful benchmark.

10 to 14 daysRecruit CRM paid data migration, in business days
6 to 8 weeksRecruiterflow white-glove migration of a full database

Both vendors also offer a free spreadsheet import, and Bullhorn includes implementation at no cost on Starter, Core and Pro. A typical rollout follows these steps.

1
Week 1

Clean and export your candidate data

Remove duplicates and profiles past your retention period before anything moves.

Owner: Your recruiting team

2
Week 1 to 2

Import and map fields

Use the free CSV import, or the vendor’s paid migration for large or messy databases.

Owner: You or the vendor

3
Week 2

Connect email, calendar and sourcing tools

Sync inboxes so every conversation lands on the right profile, and install the browser extension.

Owner: Each recruiter

4
Week 2 to 3

Set consent and retention rules

Decide how long pools are kept and how consent is captured before outreach starts.

Owner: HR lead with legal input

5
Week 3

Launch your first nurture sequence

Start with one pool, such as silver-medal candidates from recent roles, and measure replies.

Owner: Your recruiting team

Five questions to ask every vendor

Demos show the best plan, not the one you are pricing. These questions surface the gaps before you sign.

1Plan gating

“Which plan includes email sequences, and what do 5 users pay for it?”

Why it mattersSequences often sit two plans above the entry price, as with HubSpot and Close.
Good answerA named plan and a total monthly price for your team.
Watch for“It’s available” with no plan name attached.
2Add-ons

“Which features in this demo are paid add-ons?”

Why it mattersLinkedIn messaging, analytics and lead capture are add-ons on some plans.
Good answerA written list with prices per user or per account.
Watch forA demo run on a plan above the one you are quoted.
3Usage billing

“What is billed by usage, such as calls, texts or AI credits?”

Why it mattersPhone-heavy teams can spend more on minutes than on seats.
Good answerPublished per-unit rates and included allowances.
Watch forCredits that expire monthly with no rollover.
4Consent and deletion

“Can we record consent and delete profiles automatically after a set period?”

Why it mattersTalent pools grow fast and retention rules apply to every profile.
Good answerConsent fields, retention settings and bulk deletion built in.
Watch forManual deletion one record at a time.
5Exit

“How do we export candidates, notes and attachments if we leave?”

Why it mattersYour talent pool is the asset, not the software.
Good answerSelf-serve export of all records and files at any time.
Watch forExport only on request, or attachments left behind.

Narrow it down

Start from your main priority and the right tool follows. Each pick links to its full review above.

HR CRM Decision Guide
Match your priority to the right provider
6 scenarios covered
Top pickRecruit CRM

ATS and CRM in one for an agency

Candidates, clients and jobs on one record, with Chrome sourcing on Pro at $95 per user.

Top pickRecruiterflow

Daily outbound sequences

Multichannel sequences included in the $119 Platform Plan, with no add-ons.

Top pickBullhorn

Staffing at scale

Built for job orders and placements, with 300+ marketplace partners from Core.

Top pickZoho CRM

Tightest budget

Free for up to 3 users, then $14 per user with custom modules for candidates.

Top pickmonday CRM

Hiring next to your project boards

CRM and work management in one workspace from $12 a seat, three-seat minimum.

Top pickOdoo

A free, structured hiring pipeline

The Recruitment app is free on its own for unlimited users.

HR CRM Software FAQs

Straight answers to the questions buyers ask most.

What is an HR CRM?+
An HR CRM, often called a recruiting or candidate relationship management system, stores every candidate you have spoken to and helps you stay in touch until the right role opens. It keeps contact history, notes and consent in one profile and automates follow-up through email sequences. Some tools on this page are built only for recruiting, while others are general CRMs you set up for hiring.
How is an HR CRM different from an ATS?+
An applicant tracking system manages people who apply for an open role, from application to offer. An HR CRM manages relationships before and between roles, including passive candidates who have never applied. Recruit CRM, Recruiterflow and Bullhorn combine both in one product, while general CRMs usually sit alongside a separate ATS.
Can I use HubSpot or Salesforce as a recruiting CRM?+
Yes, but you build the recruiting setup yourself. HubSpot’s free CRM and Salesforce’s two-user Free Suite can hold candidates once you add the right properties and pipeline stages. Automated email sequences cost more: HubSpot includes them with a Sales Hub Professional seat, well above its $15 Starter price.
Is there a free HR CRM?+
Seven of the 15 tools we ranked have a free plan. Zoho CRM is free for up to 3 users, EngageBay for up to 15 users, and Odoo’s Recruitment app is free on its own for unlimited users. HubSpot, Salesforce, Agiled and Bitrix24 also offer free plans with tighter limits.
How much does an HR CRM cost?+
General CRMs start between $9 and $25 per user per month on annual billing, and recruiting-native tools start at $95 to $119 per user. The plan with automated sequences usually costs more than the entry plan. For 5 users, Pipedrive rises from $70 to $195 a month and Recruit CRM from $475 to $675.
Do small HR teams need an HR CRM?+
Only if you hire regularly or want to keep strong runners-up warm for future roles. Teams that hire a few times a year can start on a free plan.
What CRM do HR consultancies use?+
HR consultancies selling services to clients usually need a sales CRM rather than a recruiting CRM. HubSpot, Zoho CRM, Pipedrive and OnePageCRM all track client deals and follow-ups well. If the firm also places candidates, a combined tool such as Recruit CRM handles clients and candidates in one place.
How long can we keep candidate data in a CRM?+
The GDPR sets no fixed period, only that data is kept no longer than needed. France’s data protection authority, the CNIL, advises deleting an unsuccessful candidate’s file 2 years after the last contact unless the candidate agrees to longer. Check the rules where you hire, and choose a CRM that records consent and can delete profiles on schedule.
What is the best HR CRM for recruitment agencies?+
Recruit CRM is our top pick for agencies, scoring 4.4 out of 5 with ATS and CRM in one record from $95 per user. Recruiterflow also scores 4.4 and suits search firms that rely on outbound sequences, while Bullhorn fits larger staffing firms that can take a custom quote.

Conclusion

The best HR CRM is the one your recruiters will open every day. Agencies and teams that hire every week get the most from a recruiting-native tool such as Recruit CRM or Recruiterflow, while teams that hire occasionally can do well with a general CRM or a free plan.

The most common pricing surprise is follow-up automation. Pipedrive starts at $14 a seat, but its nurture sequences arrive on Growth at $39, so 5 recruiters pay $195 a month rather than $70.

Before you sign, run a two-week trial with one real talent pool and ask each vendor the five questions above. The tool that keeps your candidates warm with the least effort is the one to buy.

How We Score HR CRM Software

Every provider on this page is scored across these same eight parameters, using vendor pricing pages, product documentation and recurring themes in public reviews. Weights reflect what matters most when a CRM is used for hiring.

1

Pricing & Value

15%of overall score

Entry price, the price of the plan that unlocks follow-up automation, free plans and trials, and add-ons or usage charges that change the real cost.

2

Candidate Database & Search

15%of overall score

How well the tool stores, deduplicates and finds candidates, including resume parsing, custom fields and browser-based sourcing.

3

Outreach & Nurture Automation

15%of overall score

Email sequences, multichannel outreach, reminders and workflows, and which plan they sit on.

4

Recruiting Workflow Fit

15%of overall score

Whether candidates, jobs, clients and hiring stages work out of the box, or must be built from a general sales model.

5

Data Privacy & Consent

10%of overall score

Consent recording, retention and deletion controls, permissions, and published security credentials such as ISO 27001 or SOC 2.

6

Platform & Integrations

10%of overall score

Email and calendar sync, ATS and HR software connections, marketplace size and API access.

7

Customer Support

10%of overall score

Support channels and hours by plan, onboarding help, and how public reviewers rate the support they receive.

8

Ease of Use

10%of overall score

How quickly recruiters can get value without an admin, based on setup steps, interface clarity and review feedback.

Manjuri Dutta
Article By: Manjuri Dutta
Manjuri Dutta is co-founder and Editor at HR Stacks, where she runs the editorial process behind the site’s provider reviews and country hiring guides. She has 10+ years in content and editorial work, and has spent the last 5 years focused on Employer of Record and global employment. At HR Stacks, Manjuri focuses on clear, practical content about Employer of Record services, global payroll and international hiring.

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